Refund policy

All Sales Are Final

We want you to be happy with your purchase. As such, please note that all sales are final. However, if you believe there was an error on our part, such as receiving the wrong size or a damaged item, we are here to assist you.

Error on Our Part

In the event of an error on our part, please contact our customer service within 14 days of receiving your items. We kindly ask that you reach out to us promptly to allow us to address and resolve the issue effectively. Our customer service team is committed to ensuring your satisfaction, and we will do our best to find a resolution that suits your needs.

Exchanges

We offer exchanges on online orders, but we do not offer refunds. Because many items are made to order, an exchange may require us to produce a new item for you. Please be prepared to work with our production timeline for any exchange. To request one, contact us at info@jeunestudios.com within 5 of receiving your order, with your order number and the item you'd like instead.

Condition of Returned Items

Jeune Studios will only accept returns for items that have not been worn, washed, or altered in any way. We appreciate your understanding in this matter, as it allows us to maintain the quality and integrity of our products.

Please reach out to us at info@jeunestudios.com