Shipping policy

Our online orders are produced specifically for you. Please allow a minimum of 5 weeks for production and processing before your order is sent out. Delivery time begins once your order has been dispatched. We'll email you when it ships, including tracking information.

Our online store and our physical store carry separate stock. Items shown as available in-store may not be available online, and the reverse is also true. Online orders cannot be picked up or fulfilled from in-store inventory.

 

International Customs Fees

International orders may incur customs fees, duties, or taxes imposed by the destination country. These charges vary by country, and we cannot control or predict them.

Customers are responsible for paying all customs fees, duties, or taxes, which are not included in the purchase price or shipping cost.

For details on potential charges, please contact your local customs office. If customs fees are not paid, your package may be returned or abandoned, and we cannot issue refunds in such cases.