INFO
Processing & Shipping
Please allow at least 4 weeks of processing before shipping on all items unless otherwise stated in product description.
If you select Xpresspost(Next-Day) or Expedited shipping, please note that this shipping method will not go into effect until the production of your item is complete.
International Customs Fees
International orders may incur customs fees, duties, or taxes imposed by the destination country. These charges vary by country, and we cannot control or predict them.
Customers are responsible for paying all customs fees, duties, or taxes, which are not included in the purchase price or shipping cost.
For details on potential charges, please contact your local customs office. If customs fees are not paid, your package may be returned or abandoned, and we cannot issue refunds in such cases.
Return policy
1. All Sales Are Final:
Please note that all sales are final. However, if you believe there was an error on our part, such as receiving the wrong size or a damaged item, we are here to assist you.
2. Error on Our Part:
In the event of an error on our part, please contact our customer service within 14 days of receiving your items. We kindly ask that you reach out to us promptly to allow us to address and resolve the issue effectively. Our customer service team is committed to ensuring your satisfaction, and we will do our best to find a resolution that suits your needs.
3. Condition of Returned Items:
Jeune Studios will only accept returns for items that have not been worn, washed, or altered in any way. We appreciate your understanding in this matter, as it allows us to maintain the quality and integrity of our products.
Please reach out to us at info@jeunestudios.com.
Contact information
For all inquiries or questions regarding orders, please contact info@jeunestudios.com